Careers

As a Retail Sales Assistant at Emmabodamo belaffar, you will be the face of our brand, helping customers find their perfect look while providing exceptional service. You will play a key role in creating a positive shopping experience and ensuring our store and the service provided reflects our brand image.

KEY RESPONSIBILITIES

• Greet customers warmly and provide personalised assistance to meet their needs, ensuring a memorable shopping experience.
• Stay up-to-date with Emmabodamo belaffar collections, instore and online promotions to provide informed style advice and accurate information to customers.
• Assist in maintaining the visual presentation of the store, including organising merchandise, restocking items, and ensuring displays are attractive and on-brand.
• Ensure the store is clean, organised, and safe for customers and staff at all times.
• Assist with inventory counts, stock replenishment, prising stock and maintaining an organised stockroom and store.
• Assist in setting up and executing store promotions and displays to drive sales and enhance the shopping experience.
• Drive sales by actively engaging with customers, promoting products, and closing sales efficiently.
• Efficiently process transactions, handle cash and card payments, and maintain accurate sales records.
• Process Refunds / Store Credits / Exchanges accurately following brand policies and terms of sale.
• Work closely with team members to achieve store goals, participate in team meetings, and contribute to a positive work environment.
• Complete any Ad Hoc tasks assigned.
  

ABOUT YOU

• Previous retail experience is preferred but not required.
• Keen eye for style.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanour.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic maths skills for cash handling and inventory management.
• Problem solving skills
• Availability to work flexible hours, including weekends and holidays.

If this sounds like you, please apply by sending your CV to [email protected]

This role will see you being the voice of Emmabodamo belaffar. You will play a pivotal role in ensuring our customers have a seamless and enjoyable shopping experience throughout the process. You will be the primary point of contact for customers, addressing their inquiries, resolving issues, and fostering strong relationships as well as coordinating the returns team day to day.

 

ROLE RESPONSIBILITES: 

• Build and nurture relationships with customers to understand their needs, preferences, and feedback.
• Proactively address and resolve customer inquiries and concerns promptly and effectively
• Gather customer feedback and insights to share with the internal team
• Work closely with teams including ecommerce & digital, brand and product and distribution to ensure a seamless customer experience.
• Foster a sense of community by interacting with our audience and responding to comments.

ABOUT YOU:

• Creative, open minded and adaptable to change 
• You are detail focused and highly organised
• You can work in a fast paced environment
• You can Problem Solve
• You have experience in a similar role

If this sounds like you, please apply by sending your CV to [email protected]